Cancellation & Refunds
All Online Course Purchases are Final and Non-Refundable. Once the course is purchased/accessed, no refund will be granted for any technical reason such as bandwidth issues, loading issues, etc…. All online training courses are tested extensively on all types of systems, browsers, and devices. We can assist you to get started with the course, via the support email address stated in the Online Course details, if you are having any trouble.
In case you attend an Online Course and you decide that the content is not what you paid for, you may withdraw from the Online Course by notifying firstname.lastname@example.org on the same day of that first session. This is the only condition under which a refund will be granted.
Multiple payments for the same course: In case you have made extra payments for the same course (the same course bought multiple times), a refund will be issued upon request.
If purchasing items through the Site, refund policies, if any, shall be posted on the purchase page(s). If no provision for refunds is explicitly stated, then there shall be no refunds for the product or service after purchase.
Bookings for live events are non-refundable. However, if you are unable to attend the event you booked for, you may apply your booking fee to a future Flowing Wakefulness event within one year after the start date of the event that you have not attended under these conditions:
For a credit of 100% of your booking fee, you must cancel 120 full days before the start of the event. Otherwise a credit of 80% of your booking fee can be applied as we will already have incurred costs in your name.
If an event is cancelled due to an imposed travel ban, 100% of your payment can be used as credit towards future events of your choosing.
No refund or credit is given if you leave an event early. In the unlikely event that you are asked to leave an immersion early, you are entitled to a prorated refund (the full cost of the immersion minus a 20% deposit and the cost of room and board for the duration of your stay).